Sanctum Chamber FAQ

FAQ's & SUPPORT

1. What is Sanctum Chamber? +
Sanctum Chamber is a global online chatroom designed for meaningful, respectful conversations and real connections—whether for friendship, companionship, or simply sharing thoughts.
2. What makes Sanctum Chamber unique? +
Unlike typical chat platforms, Sanctum Chamber emphasizes authenticity, safety, and depth of conversation. It features multiple chatrooms, VIP perks, and a community-first environment.
3. How did Sanctum Chamber start? +
Sanctum Chamber was founded to provide a clean, welcoming online space where people from around the world could talk openly—especially about their faith—without toxicity.
4. Is Sanctum Chamber a dating site? +
It’s not strictly a dating site. While connections can lead to dating, the platform also supports friendship, community building, and casual conversations.
5. Are there moderators in the chatrooms? +
Yes, moderators (Sanctum Guardians) are present to ensure rules are followed and users feel safe at all times.
6. How do I register? +
Registration is simple: Click “Sign Up,” provide your email, create a password, and you’re ready to explore. Video guides are available to walk you through the process.
7. How do I set up my profile? +
Go to Profile Settings → Upload a photo, write a short bio, and showcase your personality. Profiles are optional but highly encouraged.
8. What types of chatrooms are available? +
Chatrooms include Teens, Adults, Women’s, Bible Study, General Hangouts, and more. Each has a unique focus to fit your interests.
9. How do I chat with others? +
Type your message in the chat box and hit send. You can also use emojis, GIFs, and reactions to make chatting more expressive.
10. What are the community rules? +
Respect others, no harassment, no spamming, and keep conversations safe. Rules are pinned in each chatroom.
11. What safety measures are in place? +
Never share personal details (address, phone, etc.). Use the Report/Block feature if you feel uncomfortable. Moderators are active 24/7.
12. How can I become a VIP member? +
Upgrade to VIP via your profile. Choose your plan (Gold, Diamond, Platinum), complete payment, and unlock premium perks instantly.
13. What are the benefits of VIP? +
VIPs enjoy priority access, ad-free chatting, private rooms, custom gifts, and exclusive freebies (like mugs & shirts for Platinum).
14. Can I cancel my VIP subscription? +
Yes, you can cancel anytime through account settings. No hidden fees.
15. What payment methods are available? +
We accept PayPal, credit/debit cards, and local payment gateways for convenience.
16. What if I forgot my password? +
Click “Forgot Password?” at login, and reset instructions will be sent to your email.
17. Can I use Sanctum Chamber on my phone? +
Yes! The platform is mobile-friendly, so you can chat anytime, anywhere.
18. How do I report issues or users? +
Use the Report/Block button, contact support via the Help button, or email sanctumchamber@gmail.com.
19. How do I give feedback? +
Submit feedback via Profile Settings → Feedback Form. You can also participate in community polls.
20. Why should I join Sanctum Chamber? +
Because you deserve a safe, meaningful, and inspiring online community where your voice matters. Join us and be part of something greater.